PERSONAL DATA PRIVACY POLICY

Welcome to aidintech.co, the official website of AIDIN Technology Co., Ltd. (“AIDIN”, “we”, “us”).

We respect your privacy and are committed to keeping your personal data confidential whenever you visit our website, contact us, or use our smart-agriculture products and services.

Please read this Privacy Policy to understand the purposes for which we collect personal data, and our commitments to protecting the rights and interests of our customers and website visitors. This Policy is prepared in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand (“PDPA”).

This Privacy Policy explains the following main points:

• The purpose, scope of collection, and scope of use of your personal data.
• The steps we take to keep your personal data secure.
• The circumstances in which we may be required to disclose data, and the purpose of collecting technical data.
• Your rights to access and correct your data, and to express your opinions regarding our collection of data.

We are aware of how important personal data is to each customer. Therefore, we only collect the information necessary for our business with you, such as: name, company name, tax identification number, phone number, email, and address, and we use the collected data in accordance with this Privacy Policy and applicable law.

1. Purpose, scope of collection, and scope of use of personal data

We only collect the data necessary for contacting you and carrying out transactions between AIDIN and our customers.

When you contact us through the website, request a demo, or purchase our products and services, we may collect the following basic information:

• Full name;
• Company or organization name and tax identification number (for businesses);
• Delivery or installation address;
• Phone number;
• Email address;
• Other information you choose to provide (if any).

The above data is used only for the following purposes:

• Delivering and installing products or systems ordered from AIDIN;
• Advising and supporting customers;
• Providing product and service information, including demos and quotations;
• Processing orders and providing our services at the customer’s request.

When necessary, we may use this information to contact you directly, for example through surveys or thank-you messages. You may also receive periodic emails with information on new products and services, promotions, and requests for feedback. In addition, we use the collected data to manage customer records and to verify and carry out transactions.

2. Data retention period

Your personal data will be retained only as long as necessary for the purposes for which it was collected, or as required by applicable law. When the data is no longer needed, we will delete or anonymize it.

3. Parties with access to personal data

We are committed to not sharing or selling your personal data to any third party for profit, except in the following truly necessary cases:

• When requested by competent legal authorities;
• In cases where doing so helps us protect our legitimate rights before the law;
• Providing data to service providers who work with us (such as delivery, installation, or IT-system providers), strictly for the purposes described in this Policy and under appropriate data-protection obligations.

4. Accessing and correcting your data

Under the PDPA, you have the right to access, obtain a copy of, correct, or delete your personal data, and to withdraw consent or object to certain processing.

To exercise any of these rights, please contact us using the contact details in Section 8 below. We will respond to your request within the period required by law.

5. Collection of technical data

When you visit aidintech.co, our servers may automatically store information sent by your browser, including:

• IP address;
• Browser type;
• Pages you visit on aidintech.co;
• The amount of time you spend on each section of the website.

This information is collected for one purpose only: analysis and evaluation to improve our website, services, and products. Such data is kept separate from your other personal data, and we will not transfer, share, or disclose it to any third party except as described in this Policy.

6. Marketing communications and consent

If you do not wish to receive marketing information about our new products and services, you may opt out at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.

We may send surveys and requests for feedback. You can clearly express your consent or refusal through the channels we provide on the website or via links sent by email.

We value every answer and suggestion you provide; we analyze them and strive to improve aidintech.co and our services. We will not pass your opinions on to any third party.

7. Use of personal data

AIDIN is committed to using collected personal data only for the purposes and within the scope announced in this Policy, except when fulfilling obligations required by law.

We kindly ask that you keep your own information secure and not disclose payment or transaction details to any third party. We are not responsible for losses incurred in cases where you share your own information with third parties.

8. Security of personal data and contact channel

AIDIN ensures that all personal data is stored safely. We take multiple measures to protect your data:

• Restricting access to personal data to authorized personnel only;
• Using technical measures to prevent unauthorized access;
• Deleting data as soon as it is no longer needed, in compliance with this Privacy Policy.

9. Support for checking and updating your data

We will support you whenever you wish to check, update, correct, or delete your personal data.

We are always conscious of our responsibility to protect your personal data, and we will provide the best possible support to ensure your satisfaction when working with AIDIN Technology.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the “Last updated” date shown above.